Frequently Asked Questions

Do you offer delivery?

We do! We’re excited to team up with variety of on demand partners for all of our residential orders. You can place your order HERE! We offer in house delivery for commercial customers.

What is your wash and fold turnaround time?

We offer 48 hour, 8 hour and 4 hour services for both our walk in and delivery customers. You can see a full list of our services HERE.

Do you offer wash, dry and bag?

Yes! This service is only available to walk in customers.

Do you offer DRY CLEANING?

We do! For walk in orders, we currently only offer dry cleaning at our Divisadero location however, you can order dry cleaning on demand pick up and delivery from anywhere in SF.

what is dry cleaning turnaround time?

Our standard dry cleaning turnaround time is 72 hours. If you need to rush order call us and we’ll let you know if we can accommodate! Please note that if you have an order with both wash and fold and dry cleaning, your order turnaround time will reflect 72 hours.

What if I have an issue with my order?

Let us know! We’d be happy to help. Please contact us HERE or call us at the store where your order is being processed. You can find this info in the text message sent about your order.

*Please note any order issues must be brought to our attention within 1 week of your order intake date.

How do I apply a credit or promo code?

Once we’ve received and weighed your order, you’ll get a text message update letting you know that processing has begun. You can then add a promo or credit - just click on the live link in that message and you’ll be able to add it in the order summary.

Where are your locations?

We have a location in the Mission & Western Addition.

What type of payment is accepted?

Self Serve: You can pay with any major credit card or by coin.

Wash & Fold/Dry Cleaning: We only accept card for Wash and Fold orders.

What size washers do you have?

Mission: 2 load, 3 load, 4 load, 6 load & 8 load.

Western Addition: 2 load, 4 load & 6 load.