How does pickup work?
We’ll pick up from campus housing or nearby apartments once a week (Monday–Friday). You can set up a recurring order or just place an order when convenient for you.
What’s included in the 100 lbs/month?
All wash & fold laundry: clothes, towels, sheets, etc. (Dry cleaning not included.)
What happens if I go over the 100 lbs/month?
Extra pounds will be billed at our regular per-pound rate.
Can I roll over unused pounds?
Yes — up to 1 month of unused pounds can roll over.
What’s the turnaround time?
48 hours from pickup to delivery.
Do you offer hang dry?
Yes — up to 10 items/month included, with extra hang dry available for a small fee.
Do you offer rush service?
Yes — semester plan members get 10% off our 8-hour & 4-hour rush options.

How long is the commitment?
This plan runs for 4 months once signed up.
Do I have to pay upfront?
Yes — semester plans are paid in full at sign-up.
Can I cancel and get a refund?
You can cancel within the first 7 days for a prorated refund; after that, the plan is non-refundable.

What if I’m away for a week?
You can skip a week — just let us know. Your unused pounds will roll over (up to 1 month).
What if I live off campus?
Not a problem! We will still pick up from you.